Understand and prioritise third parties
Identify which third parties support your important business services, systems, processes and data. Apply risk-based tiering so attention goes where it matters.
Managed Third-Party Risk Management
Third-party risk management,
delivered by people who understand the work.
Managing third-party risk takes time, specialised knowledge and ongoing attention. Our team handles the coordination, analysis and follow-up, giving you clear visibility and organised evidence without building everything in-house.
The work continues after the assessment.
Third-party risk management involves more than sending questionnaires or collecting certificates. It requires understanding business context, reviewing evidence, managing follow-ups and ensuring identified risks receive appropriate treatment.
Our managed service handles this ongoing work. We coordinate supplier engagement, review findings and maintain visibility so your team can focus on decisions rather than administration.
Third-Party Risk Operation Center
A central service that brings the capabilities, people and ongoing support together.
TROC combines VenDefend’s capabilities with the expertise and resources to operate your programme—coordinating assessments, remediation, incidents, dependencies and reporting through one managed service.
Explore TROCWhat we help you manage
Practical support across the third-party risk lifecycle.
Engage suppliers effectively
Coordinate questionnaires and evidence requests using approaches suited to each relationship. Maintain context so requests remain relevant.
Review security posture
Examine supplier controls, certifications and supporting evidence to assess their security and risk management practices.
Manage findings and actions
Document risks and issues clearly, assign ownership and track remediation until completion.
Support business oversight
Provide visibility into open risks, overdue actions and treatment progress to support informed decisions.
Connect dependencies to continuity
Relate third-party dependencies to incident response and business continuity planning to support recovery.
Maintain useful evidence
Keep assessments, findings, actions and decisions organised and accessible for management, audit and compliance reviews.
What stays with you
Our managed service supports decision-making; it does not replace it.
You retain responsibility for risk acceptance and business direction. We bring structure, analysis and visibility so those decisions are informed—and documented.
Finding log
Analyst-prioritised changes
- HighA critical supplier added a subprocessor in a new jurisdiction09:14
- MediumAssurance certificate for a Tier 1 provider expires in 14 days08:02
- MediumReport exception reviewed; analyst verdict attachedYesterday
Evidence attached
Owner assigned
Decision recorded
Illustrative platform view
How engagements typically progress
A straightforward way to get started.
Step 1
01 · Discuss
We start with a discussion about your business, existing third-party risk activities and current challenges. This helps us understand your context, priorities and what success looks like for your team.
Step 2
02 · Recommend
Based on that discussion, we propose a service scope that addresses your needs. This may include supplier engagement and assessments, risk reviews, dependency analysis, tracking of remediation actions or management reporting.
Step 3
03 · Deliver
Once agreed, we carry out the service according to the defined scope. Our team coordinates the process, communicates with your suppliers, reviews responses and keeps activities moving.
Step 4
04 · Review and adapt
As your business evolves, we review the service with you and adjust scope and focus where needed. This helps keep your third-party risk management relevant and aligned with your priorities.
The scope and cadence of each engagement are agreed with you. Activities are planned, and delivery is adapted as your needs change.
Ownership and accountability
Clear responsibility, from the start.
We bring structure, expertise and visibility to your third-party risk management. Your organisation retains decision-making authority and business ownership.
You retain
- Decision-making authority on risk acceptance
- Business ownership of third-party relationships
- Responsibility for internal policies and compliance obligations
- Strategic direction and priorities
We provide
- Coordinated assessment and follow-up activities
- Analysis of supplier controls and security posture
- Recommendations for risk treatment and prioritisation
- Clear visibility into findings, actions and progress
This split is discussed and agreed before work begins, so expectations are clear on both sides.
Is this the right fit for your organisation?
You may benefit from a managed service if your team lacks the time or specialist capacity to run third-party risk activities consistently, if findings sit unresolved after assessments, or if you need better visibility for management, audit or customer reviews. If you would rather run the programme in-house with supporting software, take a look at VenDefend.
Let's discuss how a managed service could work for you.
Every organisation's third-party landscape is different. Start with a conversation about your current approach and challenges, and we will discuss how a managed service could address them.
Questions
Common questions.
Can you help if we already have a third-party risk process?+
Yes. We can discuss where your current process needs support and agree a suitable scope, such as assessments, follow-ups, dependency analysis or reporting.
Who makes decisions about accepting risk?+
Your organisation retains responsibility for risk acceptance and business decisions. We provide findings, recommendations and progress visibility to support those decisions.
Does the service guarantee compliance?+
The service supports your compliance activities through structured assessments, documented actions and evidence of oversight. Compliance depends on the obligations that apply to your organisation and how they are met across the business.